GetAFreelancer.com Ripoff Report
Rip Off
Recently i had very bad experience begging a bloody company for my own money.
Finally i want to tell you to stay away from this company and their site www.getafreelancer.com.
You should always deal with people whose addresses are real, customer service real and you can get a live person on the phone.
Yeah, that’s true that GAF has not phone number to be called. It sucks, isn’t it?
They have a LIVE SUPPORT button on their site but all it does is take you to their email form so their support is not live particularly when they take days on end to answer, if they bother to answer at all.
In addition, www.getafreelancer.com is in the habit of suspending members when their accounts have money in them. This has recently happened to me and I am aware of others that have gone through the same problem. In addition to this they will ask for ID of proof of Country. When you provide them with the pertinent information where they can see the ID. clearly but not to the point where it can be duplicated they want more. This doesn’t make any sense if its just for proof of country.
This is obviously something that this Company has been getting away with for some time. They are holding money not only in peoples personal accounts of money they have earned, but also in escrow.
Its time people took legal action. You can start by laying a complaint with the internet crime complaint center. There are also other legal sites listed on the internet as well that you can lodge a complaint with.
Strongly recommended!
Stay away from this company and their site www.getafreelancer.com.
Always deal with people whose addresses are real, customer service real and you can get a live person on the phone.
Yeah, that’s true that GAF has not phone number to be called. It sucks, isn’t it?
They have a LIVE SUPPORT button on their site but all it does is take you to their email form so their support is not live particularly when they take days on end to answer, if they bother to answer at all.
Did you ever get this sorted out? I tried to login to my account this morning and found it had been actually closed with no warning. They are holding $500 of my hard earned money – very honestly earned I might add! They are not responding to queries via support and live support, as ever, is offline.
Finally i had to call one of the managers to release my money but anyway i will never ever work with getafreelancer again. Just stay away from this company. Use oDesk or Elance. Regards
@Eliza
I can understand your frustration. I came through the same and it was a real nightmare i can say. However as mentioned i found some phone numbers and i called their Operations Manager (Michael Ruhfus). Email me if you want and i will give you his cell No.
Sounds like you had a nightmare with these guys. Thanks for the heads-up though.